FCITS Resilient/Rigid Core Technical Certification Class

REGISTRATION INFORMATION

If you would like to register, or for more information on any of the FCITS classes, please call (800) 462-2151 or email beth@fcits.org. You may also register online.

HOTEL INFORMATION

Best Western Plus
Reservations: 706-529-6300 (M-F 8:00 PM–4:00 PM)
Front desk: 706-272-9099
Book online: click here
FCITS nightly rate: $109.00

Fairfield Dalton
Reservations: 706-529-6304 (M-F 8:00 PM–4:00 PM)
Front desk: 706-529-4634 ext. 0
FCITS nightly rate: $119.00

Reduce callbacks. Protect profit.
Most rigid core claims can be prevented before installation. This training shows your team how to spot issues early, choose the right product for the job, and document site conditions—saving time, money, and customer relationships.

Class Fee: $500 (group discount available for teams of 15+)

WHO SHOULD ATTEND

Retail sales teams, site assessment teams, estimators, install teams, independent inspectors, claims managers, and general contractors. This course focuses on steps teams can take to prevent flooring failures before installation begins.

WHAT YOU'LL LEARN

Common rigid core issues appearing in the field
How to determine responsibility when problems arise
Proper site prep and installation conditions
Selecting the correct product for each application
RH guidelines for hybrid/SPCs
How to read and write the proper report for each issue led by are Manufacturer’s Claims Managers

INSTRUCTION LED BY CERTIFIED EXPERTS

Taught by FCITS and CFI-certified lead instructors.
No prerequisites required. Certificate of Completion awarded upon completion of course.