FCITS Retail Teams Class

REGISTRATION INFORMATION

If you would like to register, or for more information on any of the FCITS classes, please call (800) 462-2151 or email beth@fcits.org. You may also register online.

Salt Lake City, and Lehi hotel information will soon be provided.

Protect Your Bottom Line
Reserve your spot, seats are limited.

Class Fee: $500 (group discount available for teams of 15+)
Lunch provided both days

Two location and date options to select from:
1. Dec. 16–17, 2025
RC Willey
2301 S 300 W
Salt Lake City, UT 84115

2. Dec. 18–19, 2025
Ogden's Flooring and Design
Hilton Garden Inn Lehi
3150 N Hotel Loop
Lehi, UT 84083

WHO SHOULD ATTEND

Retail sales teams, Site assessment teams, Install teams, Claims managers, and Contractors
If your team touches the job at any point, this training applies to them. Teams and crew leaders commonly attend together.

WHAT YOU'LL LEARN

Common rigid core issues appearing in the field
How to determine responsibility when problems arise
Proper site prep and installation conditions
Selecting the correct product for each situation
RH requirements for Hybrid/SPC products

INSTRUCTION LED BY CERTIFIED EXPERTS

Taught by FCITS and CFI-certified lead instructors.
No prerequisites required. Certificate of Completion awarded upon completion of course

REDUCE CALLBACKS. PROTECT PROFIT

Most rigid core claims can be prevented before installation. This training shows your team how to spot issues early, choose the right product for the job, and document site conditions—saving time, money, and customer relationships.